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| Submission Link | Ticket ID | Facility | Problem | Pool Problem | Description | Status | Date Opened | Date Closed |
|---|---|---|---|---|---|---|---|---|
| 7 | 7 | Main Pool or Facility | Other | Fixed/Closed | 9/13/2024 | |||
| 8 | 8 | Main Pool or Facility | Other | Pool lights, both external and under water are not coming on at dusk. | Fixed/Closed | 9/20/2024 | ||
| 9 | 9 | My Property | HVAC | Surrounding trees are touching the roof in the back of my home. This is also affecting my neighbors. | Fixed/Closed | |||
| 10 | 10 | Clubhouse | Other | Panels broken by Fitness Room pool gate, found Sunday morning. | Fixed/Closed | 9/26/2024 | ||
| 11 | 11 | Main Pool or Facility | Other | not sure if this is MKV related but there is a very large hole next to the storm drain in the park nearest the pool's pump house building. | Fixed/Closed | 9/24/2024 | ||
| 12 | 12 | My Property | Other | Tree Placement - Hi Stacy, has the arborist reviewed placement of the tree in front of my house to determine if it was planted to close to the foundation? | Fixed/Closed | 9/24/2024 | ||
| 13 | 13 | My Property | Other | Hi there! We are new to the community and live close to the alley on off Dullanty. We have noticed that the plants in the front yard area seem to not be doing well and are sparse. We wanted to submit a request to see if there is an opportunity to have the landscapers take a look at the watering system to see if they are getting enough water as well as see if we can replant or add some additional plants along the walkway the leads to the alley to mirror the rest of the community's landscaping. I appreciate your consideration and look forward to hearing back. | Received | 9/26/2024 | ||
| 14 | 14 | Main Pool or Facility | The hot tub is no where near the normala temp | Fixed/Closed | ||||
| 15 | 15 | My Property | My front landscaping has 3 irrigation lines. 2 of them are for watering plants. There is a section of plants not getting any water when either of the 2 irrigation lines run and plants in that area are dying. Unknown why water is no longer watering these plants. Pleas have someone come investigate and correct. I am happy to show them the problem a and am home during the day. Thanks. | Fixed/Closed | 10/11/2024 | |||
| 16 | 16 | Main Pool or Facility | This morning when I went in the hot tub the water was tepid. Must be a heater issue | Fixed/Closed | 10/11/2024 | |||
| 17 | 17 | My Property | The following is based on the Landscape Committee members walking the neighborhood and noting their findings. For the Fonseca Alley, Deforest Alley and McKinley Village Alley - Trim 12 inches below light fixtures and match shrub on the other side. Small shrubs are dead or dying at 24 Fonseca, 34 Fonseca, 42 Fonseca More to come and thank you Stacy | Received | 10/12/2024 | |||
| 18 | 18 | My Property | Water Leak | Drip line broken and spraying lots of water at tree next to Private Driveway sign where driveway meets T court. Lots of water spraying. Water has been turned off till fix to avoid excessive water loss. Thanks | Fixed/Closed | 10/15/2024 | ||
| 19 | 19 | Main Pool or Facility | A tree is down on 3170 DULLANTY Way | Fixed/Closed | 10/18/2024 | |||
| 20 | 20 | Main Pool or Facility | Stacey, the upper and lower locks on the door do not engage into the door frame and secure the door so it can be locked. Can you have this fixed please? | Fixed/Closed | 10/19/2024 | |||
| 21 | 21 | My Property | Some of the branches from the tree in front of our house (our property) are directly rubbing against one of our house and 2nd floor windows. We need those branches to be cut down. Thank you. | Fixed/Closed | 10/21/2024 | |||
| 22 | 22 | Other (Please Describe) | test | Fixed/Closed | 10/24/2024 | |||
| 23 | 23 | Main Pool or Facility | Other | Not sure why the clock at the pool is incorrect so often. It is off by a lot again. Can we get a better clock? | Fixed/Closed | 10/26/2024 | ||
| 24 | 24 | Other (Please Describe) | Mow strip irrigation box/cover leaking at the main park across from 3228 DeForest. Water running into the street and gutter | Fixed/Closed | 10/26/2024 | |||
| 25 | 25 | Gym | Other | Hi Stacy the treadmill next to the elliptical is shaky/unstable | Fixed/Closed | 11/15/2024 | ||
| 26 | 26 | Other (Please Describe) | Is it Stacey is it possible for you to report that the drinking fountain near the Pickleball court is leaking and wasting water | Fixed/Closed | 12/7/2024 | |||
| 27 | 27 | Gym | Other | Hi Stacy, I tried to use the elliptical machine this morning and it was not working properly. The elliptical was sticking and it was very hard to use and needs to be serviced. I know a couple others tried using it as well and had similar issues. | Fixed/Closed | 12/11/2024 | ||
| 28 | 28 | Main Pool or Facility | Other | Hot tub still is not warm/hot as usual, per my husband who just went on 12/15 morning. | Fixed/Closed | 12/15/2024 | ||
| 29 | 29 | My Property | Water Leak | Hi Stacy, There is a landscape leak in the front of my house, near my front door. Can you please send the landscapers to fix? They will be able to see the water that has sprayed on my side window near the front door. Thank you | Fixed/Closed | 1/21/2025 | ||
| 30 | 30 | My Property | Other | Hi Stacy, were you able to check with the gardener if they are able to install rodent sleeve on my front yard tree to prevent rats from climbing up the tree onto my roof. I’m happy to pay for them to do it. Also, I think the gardener may have broken my exterior garage, light plastic lens while trimming the tree. I just noticed it’s broken. I’m not sure how this is resolved. Thanks very much. | Received | 2/23/2025 | ||
| 31 | 31 | My Property | Other | Hi Stacy, I should’ve added this to the previous ticket I just submitted. Also, I wanted to inquire if the Gardner can cut back some of the limbs on the tree in the front of the house. They are growing into my the eaves of our house. Thank you! | Received | 2/23/2025 | ||
| 32 | 32 | Other (Please Describe) | Water leak worsening in front of 3112 McKinley village way. | Received | 4/11/2025 | |||
| 33 | 33 | My Property | Other | Hi Stacy, can you please have the gardeners come out and check the easement area behind the houses on Dullanty? They’re being overrun with weeds, particularly in my backyard. Thank you. | Received | 4/13/2025 | ||
| 34 | 34 | My Property | Other | Irrigation valve issues and separation of front and back timer | Received | 4/14/2025 |
View board meeting minutes, financial documents, and other HOA documentation.
The McKinley Village Project is a 21st century urban village located in the City of Sacramento and in the heart of the metropolitan region. Inspired by the adjoining East Sacramento and McKinley Park neighborhoods, the McKinley Village community includes tree-line, pedestrianand bicycle-friendly streets and homes with attractive architecture drawn from a variety of style vernaculars.
McKinley Village will provide an environment that supports healthy living, encourages social interaction, promotes economic development and stimulates environmental consciousness. Our goal is to create a neighborhood where people want to live, work and raise their families.
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